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Refund Policy

The Guy With The Bow Tie℠

Refund & Cancellation Policy

Last Updated: April 30, 2024

 

 

Refund and Cancellation Policy

Refund Policy for Course-creation, Coaching, and Training Services

 

Thank you for your interest in our coaching and traning services. Before making a purchase, it is important to carefully review and understand our refund and cancellation policy outlined below:

Cancellation and Lateness Policy (this policy can also be seen on our The Guy With The Bow Tie, Coaching Agreement [The Guy With The Bow Tie Example Coaching Agreement]:

  • Client agrees that it is “the Client’s” responsibility to notify the “Coach” at least 24 hours in advance of the scheduled call/meeting if the client cannot make the session. Client(s) will be billed for a missed session if “the client” does NOT turn up or reschedule. The “Coach” will wait for 15 minutes, before the “the Client” is considered a “No Show”. 

Termination (this policy can also be seen on our The Guy With The Bow Tie, Coaching Agreement [https://tbdcoaching.net/example-coaching-agreement]:

  • Either “the client” or the “Coach” may terminate this agreement at any time with 2 weeks written notice.

 

  1. Course-creation Sevices: We offer a 30-day money-back guarantee on our course-creation services. This means you can request a full refund, minus any non-refundable transaction fees, within 30 days of your purchase date.

     

    To activate the 30-day money-back guarantee:

     

    Please Note:

    • Refunds will be processed within 5 business days of receiving your request.
    • Refunds will be issued to the original payment method used for the purchase.
    • Refunds are not available after 30 days from the purchase date.

     

    This policy applies to all course-creation services offered by The Guy With The Bow Tie®. We also encourage you to carefully review the course-creation coaching content and ask any questions before completing your purchase.

    For your protection, we recommend keeping a copy of your purchase confirmation email.

    If you have any questions about this policy, please do not hesitate to contact us (973-277-1752).

  2. Coaching and Training Services: Our coaching and training services involve the provision of expert guidance, support, and knowledge transfer. Due to the personalized and time-sensitive nature of coaching, REFUNDS ARE NOT AVAILABLE ONCE THE SERVICES HAVE BEEN FULLY RENDERED. This is because the value of coaching is derived from the time, effort, and expertise provided by our coaches, which cannot be recovered once the service has been delivered. In the event that the services HAVE NOT BEEN FULLY RENDERED, see #3: "Change of Mind on Coaching and Training.".
     
  3. "Special Circumstances" Refund on Coaching and Training: We understand that "special circumstances" may arise, and life altering events may evolve. However, WE CANNOT PROVIDE A FULL REFUND for partial services rendered on coaching or training services based on "special circumstances" once the services have been delivered. We do however provide a PRO-ATED REFUND based upon the percentage (%) of services rendered —minus any non-refundable transaction fees. No pro-rated refunds are available even for "special circumstances" after the services rendered have bypassed 50% completion.

     

    To activate the pro-rated refund:

    • Email: Send an email clearly stating your request for a pro-rated refund to Willie Tolbert at [email protected] 
    • Phone: Call us at 973-277-1752

     

    Please Note:

    • Pro-rated refunds will be processed within 5 business days of receiving your request.
    • Pro-rated refunds will be issued to the original payment method used for the purchase.
    • Pro-rated refunds are NOT available once the services have gone beyond 50% rendered.

     

In exceptional cases where specifically mandated by applicable consumer protection laws or regulations, we will comply and provide refunds as required by law.

 

Please note that this refund policy is established to maintain the integrity of our services. By making a purchase, you acknowledge and agree to abide by this policy.


If you have any questions or concerns regarding this policy, our course-creation, our coaching services, or our training services, please contact Mr. Willie Tolbert via email ([email protected]) BEFORE finalizing your purchase. Also, use this link to review a live copy of our The Guy With The Bow Tie® Coaching Agreement Example: https://tbdcoaching.net/example-coaching-agreement 


Please be aware that this policy does not affect your statutory rights or any other consumer protection rights that may be applicable.